Return Policy

For order inquiries, please contact me at [email protected]. 

Please note that all sales are final, and therefore refunds/returns/cancellations are not available unless there was an inventory or calculation error.

✧ In the event that there was a mistake with your order or it arrived damaged, please email me within a week of receiving your order with video unboxing proof.

✧ If you notice any scratches or bubbles on the flat surfaces of your acrylic charm, it's highly likely that it's caused by the protective layer of film. Please remember to peel off the film for a nice and shiny finish!

✧ For international orders, please understand that due to the current complications with USA shipments, if in the event your package is denied by your country's post office or needs to be returned to me, I will not be able to issue any refunds or replace your items. Please order carefully!